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Payment Terms
We accept Mastercard, Visa, American Express and Paypal. We do not accept other forms of payment.
Special Order Merchandise
Any items not listed on our website would be considered a non-stock item and available on a special order basis. Once ordered, these items cannot be canceled or returned.
Shipping Info
Small orders are shipped first class via USPS.
International orders are shipped by most convenient method including: USPS, UPS, DHL and FEDEX.
Order Cancellations
If an order is cancelled before the order has shipped, a full refund can be given to the customer. If an order is cancelled while in transit, a refund for the product price(s) can be issued, but the customer will be responsible for any and/or all shipping charges incurred.
Billing Discrepancies
HPPcds.com must be notified within five days of receipt.
Returns
In the event you wish to process a return, please contact us.
Damaged or defective items: You must notify us via email within five days of deliverly, and we will arrange replacement and pick up at no cost to you.
Items not damaged or defective (Return by Customer's choice):
With a return autorizataion number, you can return the item to our distribution center via your choice of shipping method. Non-used, resalable items in original manufacturer's packaging may be returned within 30 days from the original date of the order. You will be credited for the price of the merchandise less original shipping cost and applicable fee below.
We will not accept CDs that have been opened.
Within 10 days of order processing - No restock fee.
11 - 30 days of order processing - 20% restock fee
After 31 days from the original date of order - No Returns
Discontinued, Close-out items - No Returns
Damages
The carrier who delivers merchandise is responsible for loss & damages. Acceptance of the shipment from the carrier is an acknowledgement that the articles delivered were received in good condition and properly packed. Please inspect before you sign. Our responsibility ceases upon delivery to the transportation company.
Disclaimer of Warranty
This site is provided "AS IS" and makes no warranty or statements regarding any Product or service, either expressed or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement, unless otherise stated herein. Neither PsychoTechnologies Inc., nor its partners state that use of the HPPcds.com website will be uninterrupted or error free.
Errors on HPPcds.com
Prices and availability subject to change without notice. Not responsible for typographical errors. Errors will be corrected upon discovery. We reserve the right to refuse or cancel any order in the event erroneous information was used regardless if the order has been processed or not. If an order has been processed and your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.
Privacy Policy
At HPP we know that your privacy is very importantant to you, therefore we do not sell, rent or give your information to anyone or any company. This includes the information you submit when placing an order or signing up for our newsletter.
E-mail Newsletter Policy
We provide our visitors the opportunity to sign up for our newsletter, which allows them to be kept up-to-date on the latest products and information about Dr. Lloyd Glauberman and associated products.
If you wish to unsubscribe from our email list, just follow the information at the bottom of every message.
We reserve the right to make changes to these policies at any time without prior notice.
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